Project Daisychain Moderators ([info]daisychainmods) wrote,
@ 2008-08-06 12:50:00
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::feedback::

No roleplaying game is perfect. When Daisychain has a problem or a player has a concern, the mods want to hear about it. Unfortunately we are all human and we miss things, but it’s always been our desire to continually improve the game and make the experience of playing here as good as possible for every player. To that end, you can really help us by giving us feedback about the game. We want to know what ideas are working and what are not, when there is a problem between you and another player that the mods can help mediate, and what can be improved to make playing here (for you or for anyone) more fun.

Ideally, we would love it if every player could bring their concerns to us directly in IM or e-mail, so we can ask questions and discuss with you a solution, or keep you informed about the process of discussing and correcting the problem. If you feel comfortable going that route, please find the mods’ individuals AIM screennames and the mod e-mail below. We would also be happy to provide individual e-mails if requested.

Kia - LeSeptieme
GG - FullArmoredGG
Lynx - lynxgriffin
E-mail - daisychainmods@gmail.com

Be assured that we will be as discreet and confidential as possible. If your concerns are shared with the rest of the game while enacting solutions, they’ll be done so generally and without naming names. Disputes between players will always be handled privately. Your concerns will always be taken seriously; our usual course of action when problems are brought to our attention is to discuss them extensively in mod chat, come up with possible solutions, and implement them. Although the change may not always be obvious or immediate, we’ll do our best to keep you informed about what we are doing in response to your concerns.

We know, however, that not all players are comfortable bringing their concerns directly to the moderators and “outing” themselves. This feedback post is an alternative, with anonymous and screened commenting on. When taking advantage of the anonymous option, please be as specific as possible regarding your concerns; give us all the information you think we’ll need to do something about the problem.

We’ll make every effort to keep anonymous comments in confidence as well. To that end, please also indicate whether you would like a direct response to your anonymous comment (we ask this because we’ll have to unscreen it in order to respond to it, and not all players may want that).

As always, if you have any questions, comments, concerns, or suggestions for the moderators, please IM, e-mail, or use this post. Thank you for your help!



(Read 11 comments) - (Post a new comment)


(Anonymous)
2008-08-06 10:34 pm UTC (link)
it's kind of a good thing you made one of these, else I was almost tempted to make a rpsecret about it.

mod favoritism. you does have.

several people took advantage of the rise in character limit and were accepted with their new people right away. others had applied a week prior to the change and it took them until the day AFTER all of these new applications to get accepted.

maybe it's coincidence, but it's not the first time I've heard of something like this happen. Treat all of your applicants ASAP, not just your buddies, or you'll be losing players.

(Reply to this) (Thread)


[info]daisychainmods
2008-08-08 03:37 pm UTC (link)
I hope you don't mind us unscreening this comment, since you didn't indicate whether or not we should reply.

A couple of things were at work here. One is that, due to our schedules we usually each get to check the e-mail inbox once every two or three days, something like that. Since it takes two mods' stamps to approve an app, some apps end up waiting in the inbox for a few days for two mods to get to them, while others are stamped within a few hours.

With the rise in character limit we knew we'd be getting a lot of apps at once so we were watching the inbox more closely the day of. Regarding the apps in question, there were disputes among the mods about whether to ask for revisions, which we later decided against and passed them through--that was why they were delayed. If there was favoritism present in this situation it was unintentional.

One thing we do know is that we take too long on some apps, particularly when questions about revisions arise. We're sorry about that and we're trying to be more on top of these situations.

Thanks for your feedback!

(Reply to this) (Parent)


(Read 11 comments) - (Post a new comment)

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